FAQ
CVTD FAQ
What is CVTD.Shop?
CVTD.Shop is an online retail store that offers a wide range of handmade products. Our goal is to provide our customers with the best shopping experience possible.
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How do I place an order on CVTD.Shop?
Placing an order on CVTD.Shop is easy and straightforward. Simply browse our product catalog, add the items you would like to purchase to your cart, and proceed to checkout. Fill in the required information, select your preferred payment method, and confirm your order.
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What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards and PayPal.
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How long does shipping take?
Shipping times may vary depending on your location and the product you have ordered. You can view the estimated shipping time for each product on its product page. Once your order has shipped, you will receive a tracking number via email.
Can I change or cancel my order?
If you need to make changes to your order or cancel it, please contact us as soon as possible by emailing create@cvtd.shop. We will do our best to accommodate your request, but please note that we may not be able to make changes once the order has been processed.
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What is your return policy?
If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund. Please refer to our return policy for more details.
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How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can track your order by visiting the shipping carrier's website and entering your tracking number.
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How can I get in touch with CVTD.Shop?
If you have any questions or concerns, you can reach us by emailing create@cvtd.shop.